Refund Policy
Distaff LABS LLC · Last updated 1 August 2026
This is our default refund policy for products sold by Distaff LABS LLC ("we", "us"). An individual product's checkout page or listing may state different terms (for example, a free trial in place of a refund window); where it does, that product-specific term applies instead.
1. Subscriptions
You can cancel a subscription at any time. Cancelling stops future billing but does not refund the current billing period — you keep access until the end of the period you already paid for.
2. Refund window
If you are unhappy with a purchase, contact us within 14 days of the charge and we will refund it in full, no questions asked. Outside that window, refunds are considered case by case — for example, if a product doesn't work as described.
3. How to request a refund
Email us at the address below with the email address or account used for the purchase and the approximate date of the charge. Refunds are issued to the original payment method through our payment processor, typically within 5–10 business days.
4. Billing errors and duplicate charges
Duplicate charges, incorrect amounts, or other billing errors are refunded in full as soon as we can confirm them, regardless of the 14-day window above.
5. Changes
If this policy changes materially, the "Last updated" date above will change and the new version will be posted here.
6. Contact
Distaff LABS LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA
younes.meskafe@skeinhq.com